2.1 Admis­sion tick­ets, keys, data car­ri­ers, pre­paid cards; charges

(1) Use of the bathing facil­i­ties is only per­mit­ted with a valid admis­sion tick­et accord­ing to the price list. The price list is part of the bathing reg­u­la­tions.

(2) Admis­sion tick­ets must be kept for the entire dura­tion of the vis­it to the baths. Lost admis­sion tick­ets will not be reis­sued. The vis­i­tor must leave the baths or pur­chase a new admis­sion tick­et.

(3) A deposit may be required for keys or data car­ri­ers issued on the basis of the applic­a­ble price list.

(4) The admis­sion tick­et, issued keys or val­ue cards must be returned when leav­ing the baths.

(5) Lost keys or data car­ri­ers must be replaced. Con­sump­tions booked are to be paid for by the cus­tomer.

2.2 Instruc­tions of the bathing facil­i­ty staff

(1) Guests are oblig­ed to fol­low the instruc­tions of the respon­si­ble bathing facil­i­ty staff with­out restric­tion.

(2) Any­one who vio­lates the bathing reg­u­la­tions or bans on the use of cer­tain facil­i­ties of the bathing com­plex (e.g. slide, div­ing tow­er, sauna) or restric­tions with­in the mean­ing of point 1.3. para. 2 or dis­obeys the instruc­tions of the respon­si­ble staff may be expelled from the baths by the staff or anoth­er rep­re­sen­ta­tive of the bathing com­plex with­out any enti­tle­ment to a refund of the admis­sion fee.

(3) In par­tic­u­lar­ly seri­ous cas­es, a ban on future vis­its may also be imposed. In the event of non-com­pli­ance, the guest is liable to pros­e­cu­tion for tres­pass­ing.

(4) In the event of approach­ing storms, the instruc­tions of the pool staff must be fol­lowed and, if nec­es­sary, the out­door pools must be left in good time for safe­ty rea­sons.

2.3 Hygiene reg­u­la­tions

(1) Bathers are oblig­ed to main­tain the utmost clean­li­ness in the entire bathing facil­i­ty; a clean­ing charge may be levied in the event of will­ful soil­ing. The bare­foot area may not be entered with street shoes

(2) The bathing facil­i­ty is to be used with nor­mal, hygien­i­cal­ly impec­ca­ble swimwear (e.g. swim­suit, biki­ni, swim­ming trunks, footwear, etc.).

(3) The bathing facil­i­ty may not be vis­it­ed by per­sons with ill­ness­es that could pose a risk to the health of oth­er bathers (e.g. acute risk of infec­tion).

(4) For rea­sons of hygiene, a show­er must be tak­en before enter­ing the pool. The show­ers must be turned off imme­di­ate­ly after use.

(5) The use of soap, sham­poos or deter­gents and the wash­ing of swimwear in swim­ming and bathing pools is pro­hib­it­ed.

(6) Shav­ing, hair col­or­ing, man­i­cures and pedi­cures are not per­mit­ted in the entire facil­i­ty, includ­ing in the show­ers and chang­ing rooms.

(7) Waste (bot­tles, glass­es, cans, paper, etc.) must be dis­posed of in the waste con­tain­ers pro­vid­ed.

2.4 Refrain­ing from haz­ards and nui­sances

(1) Every bather is oblig­ed to show con­sid­er­a­tion for oth­er bathers, espe­cial­ly with regard to noise. They must there­fore refrain from doing any­thing that could dis­turb or even endan­ger oth­er bathers.

(2) The bound­aries of the bathing area may not be trans­gressed.

(3) All facil­i­ties and equip­ment in the baths may only be used for their intend­ed pur­pose (e.g. children’s pad­dling pool, non-swim­mer area, water slides).

(4) The usu­al rules of decen­cy applic­a­ble in pub­lic facil­i­ties must be observed. Any immoral, sex­u­al or oth­er offen­sive inti­mate acts are not per­mit­ted and may be pun­ished with a ban from the premis­es (with­out reim­burse­ment of admis­sion fees already paid) and crim­i­nal charges.

(5) Pho­tograph­ing and film­ing peo­ple with­out their express con­sent is strict­ly pro­hib­it­ed.

2.5 Jump­ing area

(1) Div­ing is only per­mit­ted in pools or parts of pools des­ig­nat­ed for this pur­pose, at the times pre­scribed for this pur­pose and in accor­dance with the instruc­tions of the pool staff.

(2) Div­ing may be restrict­ed or pro­hib­it­ed if there is a cor­re­spond­ing num­ber of vis­i­tors.

(3) Jumpers must ensure on their own ini­tia­tive that oth­er bathers are not endan­gered.

(4) In the div­ing area, guests in the water must take spe­cial care to ensure that they do not endan­ger them­selves or oth­er bathers due to the div­ing oper­a­tion. Swim­mers and divers must show con­sid­er­a­tion for each oth­er.

(5) In div­ing pools or parts of pools set up exclu­sive­ly for this pur­pose, use by oth­er bathers dur­ing div­ing oper­a­tions is only per­mit­ted to the extent that smooth div­ing oper­a­tions that do not endan­ger bathers are pos­si­ble. Instruc­tions giv­en by pool staff must be fol­lowed in all cas­es.

2.6 Use of pools, equip­ment etc.

(1) The equip­ment and facil­i­ties offered in the pool (e.g. water slides) are to be used in accor­dance with the rules of use.

(2) Users of the equip­ment and facil­i­ties must ensure that oth­er bathers are not endan­gered. Bathers who are in the vicin­i­ty of equip­ment and facil­i­ties must ensure that the users of the equip­ment and facil­i­ties do not endan­ger them­selves or oth­er bathers. Bathers must be con­sid­er­ate of each oth­er and there is a spe­cial duty of super­vi­sion for minors.

(3) The instruc­tions of the staff must be fol­lowed at all times.

2.7 Use of addi­tion­al facil­i­ties

(1) Sun loungers, table ten­nis equip­ment and oth­er facil­i­ties may be used for as long as stocks last, sub­ject to a cor­re­spond­ing usage fee.

(2) Each bathing guest may only use one seat­ing or loung­ing area. If this is not used, a longer-term reser­va­tion by plac­ing tow­els, bags, etc. is not per­mit­ted.

If nec­es­sary, these items may be removed by the pool staff

(3) Com­pen­sa­tion must be paid for any dam­age to the seat­ing or sun­bathing areas.

2.8 Deposit and loss of items

(1) Valu­ables must — if pos­si­ble — be deposit­ed at the pool cash desk against receipt or locked in the lock­ers pro­vid­ed for this pur­pose; no lia­bil­i­ty is accept­ed for valu­ables oth­er­wise brought into the pool area.

(2) Any items found must be hand­ed in at the pool cash desk against receipt. These will be kept in accor­dance with the legal reg­u­la­tions or hand­ed over to the author­i­ties.

(3) No lia­bil­i­ty is accept­ed for the theft or loss of unat­tend­ed valu­ables (cell phone, wal­let, etc.).

2.9 Con­sump­tion of food, alco­hol and bev­er­ages

(1) Food and drinks may only be con­sumed in the des­ig­nat­ed areas.

(2) The use of glass­ware is pro­hib­it­ed in the bare­foot area.

2.10. Mis­cel­la­neous

(1) Any kind of com­mer­cial activ­i­ty or adver­tis­ing in the area of the bathing facil­i­ty requires the con­sent of the own­er of the facil­i­ty.

(2) The gen­er­al smok­ing ban in Sec­tion 13 (1) of the Tobac­co and Non-Smok­ing Act (TNRSG) applies. Smok­ing is only per­mit­ted in the des­ig­nat­ed areas.